UPI Fraud: How to Identify and Report It Using Portal Chakshu

Byadmin

UPI has changed the way we make payments in India. From paying at grocery shops to transferring rent or school fees, everything happens in seconds through apps like Google Pay, PhonePe, Paytm, and BHIM. But with this convenience, fraud cases have also increased.

Fraudsters are finding new tricks every day to fool people. They use fake phone numbers, send payment requests, and ask for UPI PINs. Many people, even those who are good with phones, end up losing their money.

To help citizens report such cases easily, the government launched Portal Chakshu. This platform lets you report fake messages, calls, and payment scams quickly from your phone or computer.

Let’s understand how these scams work, how to avoid them, and how Portal Chakshu can help.

Most Common UPI Scams Happening Right Now

1. Fake Customer Care Numbers

Many people search for bank helpline numbers on the internet. Scammers create fake websites with fake numbers. When you call these numbers, they ask for your OTP or UPI PIN and steal your money.

2. QR Code Scams

Someone sends you a QR code and says you will receive money by scanning it. In truth, when you scan the code and enter your PIN, money goes out of your account.

3. Fake Payment Links

Scammers send SMS or WhatsApp messages saying you’ll get a refund or reward. The link opens a fake page that looks like a real bank or app. Once you enter your details, the fraudster gets access.

4. UPI Collect Requests

Scammers send a payment request and make it look like you are receiving money. You click “Approve” thinking you’re getting money, but in reality, you’re sending money.

What You Should Not Do?

  • Never share your UPI PIN, OTP, or password with anyone.
  • Do not scan QR codes sent by unknown people.
  • Do not click on unknown or suspicious links.
  • Never trust messages or calls saying you have won a prize or need to pay a small amount to receive money.
  • Always check the official website or app for customer support.

What You Should Always Do

  • Use UPI apps downloaded only from Google Play Store or Apple App Store.
  • Enable screen lock and app lock on your phone.
  • Read every message and request carefully before entering any PIN.
  • Always verify who is sending the money request.
  • If you feel something is wrong, pause and contact the bank’s official helpline.

What Is Portal Chakshu?

Portal Chakshu is a website where you can report fake messages, calls, and payment-related frauds. It is made to help common people take quick action. It’s free to use and doesn’t require any signup.

This platform is very useful if you receive:

  • A fake message asking for KYC update
  • A call claiming to be from your bank asking for OTP
  • A WhatsApp message with a suspicious payment link
  • Any unknown number asking you to scan a QR code

How to Report a UPI Scam on Portal Chakshu?

Here’s a simple step-by-step guide:

Step 1: Open the Website

Go to Portal Chakshu on your mobile or computer.

Step 2: Choose the Right Option

Click on “Report Suspected Fraud Communication.” This is clearly written on the homepage.

Step 3: Fill in Details

You will be asked for:

  • Phone number or email from which you got the scam message
  • Time and date you received it
  • Type of communication (SMS, call, WhatsApp)
  • What the message or person said

Step 4: Submit the Report

Click submit. That’s it. Your report will go to the concerned authority. No login or password is required.

Why Is Reporting Important?

Many people ignore scam messages thinking they’ll just block the number. But when you report a fraud on Portal Chakshu, you help others stay safe too.

The government uses this information to track and block fraud numbers and websites. The more reports they receive, the better action they can take.

Your report can save others — even people in your own family or friend circle.

What Happens After You Report?

Once your report is submitted, the details are checked by cybersecurity teams. They may block the fraud number or warn others about similar scams.

You may not get a personal reply, but your report helps in building data to stop future scams.

UPI Scam Cases: A Growing Concern

Thousands of people in India fall into UPI scams every month. Some lose small amounts. Others lose everything from their savings accounts.

This can happen to anyone — young or old, tech-savvy or not. That’s why awareness is the first step.

Using Portal Chakshu, you can take the second step — action.

Final Thoughts

UPI and payment wallets are useful, but they come with risks. Knowing how to spot fraud and acting fast can protect you and your money.

So next time you receive a strange message or link, do not ignore it. Open Portal Chakshu and report it.

Teach your family and friends to do the same. One small report can make a big difference.

Stay smart. Stay safe. Use Portal Chakshu when you spot anything suspicious.

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