SIM Card Frauds in India: How to Report Them Step-by-Step Using Portal Chakshu

Byadmin

In India, most people use mobile phones for everything—from calling and messaging to banking and shopping. But this also means more chances for fraud. Many people are getting fake calls or messages related to their SIM cards. These scams may ask for your personal details, tell you to update your KYC, or even say your SIM will be blocked.

These messages often look serious and urgent, but in most cases, they are fake. Scammers send these messages to trick you into giving your Aadhaar number, OTP, or banking information. Once they have it, they can take money from your bank account or misuse your mobile number.

To make it easy for people to report such frauds, the Indian government has started Portal Chakshu. It is an online portal where anyone can report suspicious calls or messages related to SIM cards and mobile services.

What Exactly Is SIM Card Fraud?

SIM card fraud means someone is trying to misuse your mobile number or identity. This could be done through fake KYC messages, false calls from so-called customer care, or someone trying to issue a new SIM in your name without your permission.

Some common signs of SIM fraud include:

  • You get a message saying “Your SIM will be blocked due to KYC issues.”
  • Someone asks for your Aadhaar number to “update” your mobile services.
  • You receive an OTP for SIM porting that you didn’t request.
  • A person on a call asks you to scan a QR code to keep your SIM active.

All these are warning signs. If you get any such messages or calls, don’t respond. Report it using Portal Chakshu.

What Is Portal Chakshu?

Portal Chakshu is part of the government’s Sanchar Saathi system. It is made by the Department of Telecommunications to help people report fake calls, WhatsApp messages, and SMS that may lead to fraud.

The aim is to stop scams before they cause damage. When many people report the same number or message, the government can take faster action, like blocking that number or alerting telecom companies.

The best part is that this portal is very easy to use. You don’t need to create any account or share sensitive information. Just enter the details of the fraud and submit the report.

How to Report SIM Fraud on Portal Chakshu – A Simple Guide

Here’s how you can report any suspicious SIM-related message or call on Portal Chakshu:

  • Step 1: Visit the official website sancharsaathi.gov.in.
  • Step 2: Click on “Chakshu – Report Suspected Fraud Communication.”
  • Step 3: Select how you got the fraud message—SMS, Call, or WhatsApp.
  • Step 4: Fill in the details like the phone number from which you received the message or call, and the date and time it happened.
  • Step 5: Explain briefly what the caller or message said.
  • Step 6: You can also upload a screenshot or photo of the message or call (optional).
  • Step 7: Enter your mobile number to get an OTP. Once verified, click “Submit.”

It’s as simple as that. You don’t need to provide bank details or download any app.

What Happens After You Submit a Complaint?

After you report a SIM fraud on Portal Chakshu, the system stores your report. If the same number is reported by more people, it gets flagged. Authorities then review and can take steps like blocking that number or contacting the mobile service provider.

You won’t get a personal reply or case update, but your report adds to the bigger effort to stop telecom frauds across the country.

Other Useful Features on the Portal

Apart from reporting scams, Portal Chakshu and Sanchar Saathi offer other helpful services:

  • Check SIMs Issued in Your Name: You can find out how many mobile numbers are linked to your Aadhaar.
  • Report Unwanted SIMs: If there are any numbers you did not take, you can request them to be disconnected.
  • Block Lost Phones: You can report a lost or stolen phone and get it blocked.
  • Check Phone Validity: Verify if the mobile handset you are using or planning to buy is genuine.

These tools are helpful for everyone, especially those who use mobile phones for banking and personal use.

Easy Tips to Stay Safe from SIM Frauds

Here are some tips to help you avoid getting cheated:

  • Never share your OTP or Aadhaar number on calls or messages.
  • Do not click on any link sent from unknown numbers.
  • Only trust customer care numbers from official telecom websites.
  • Ignore messages that try to scare you with “urgent” action.
  • Report anything unusual through Portal Chakshu.

Final Words

SIM frauds are increasing, but now you have a simple way to fight back. With Portal Chakshu, you can take action instead of just ignoring scam messages or deleting them. Every report you make helps stop scammers from cheating more people.

Don’t wait for the problem to grow. If you receive a suspicious SIM-related message or call, report it today. It’s quick, free, and helps create a safer digital space for everyone in India.

Stay alert. Stay informed. And keep Portal Chakshu saved for anytime you need it.

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