In most Indian homes, cooking gas is used every day. Whether you use Bharat Gas, HP Gas, or Indane, a gas connection is important. But now, more people are receiving fake calls and messages related to their gas connections. These are not from real agencies. They are scams.

Some messages may say your gas connection will be blocked if you don’t update your KYC. Others may ask for payment to avoid cancellation. These messages often come from unknown numbers and may look urgent. Their main goal is to trick you into sharing personal details or making a payment.

This is why the Government of India launched Portal Chakshu. It helps people report such frauds in a few easy steps. The service is free and anyone can use it.

What Do Gas Connection Frauds Look Like?

Here are some common examples of fake calls and messages:

“Your gas connection will be deactivated in 24 hours. Please update KYC now.”
“To keep your cylinder booking active, pay ₹50 here.”
“Download this app to continue using your LPG service.”
“Call this number now to confirm your Aadhaar details for gas booking.”

These frauds are sent through WhatsApp, SMS, or calls. They look real, but their purpose is to cheat you.

What Is Portal Chakshu?

Portal Chakshu is part of the Sanchar Saathi initiative by the Department of Telecommunications. It is made for the public to report fraud calls, messages, or WhatsApp chats. This includes scams about gas connections, SIM cards, bank accounts, and more.

You don’t need to visit any office. You don’t need to download an app. Just go to the website and fill out a small form. Your report helps the government stop frauds faster.

Step-by-Step Guide to Reporting Gas Frauds on Portal Chakshu

If you receive a fake gas-related message or call, follow these steps:

Step 1: Go to the Website

Open sancharsaathi.gov.in on your mobile or computer.

Step 2: Select Chakshu

Click on “Chakshu – Report Suspected Fraud Communication.”

Step 3: Choose the Method

Select whether the fraud was through a call, SMS, or WhatsApp.

Step 4: Fill the Details

Enter the number that contacted you. Write the date, time, and a short message on what happened.

Step 5: Upload Proof (Optional)

You can upload a screenshot or photo of the message or call. This helps the officials understand better.

Step 6: Enter Your Mobile Number

Type your mobile number and verify it by entering the OTP sent to you.

Step 7: Submit

After checking the details, click on the submit button.

That’s it. You have now reported a fraud. You don’t need to share bank info or Aadhaar on this portal.

What Happens After You Report?

Once you submit your report, it is stored in the system. If others also report the same number, the government can take stronger action. They may block that number or inform telecom companies.

You may not get a personal reply, but your report helps everyone. The more people report frauds, the safer our digital space becomes.

Why Should You Report Even Small Messages?

Many people ignore these fake messages. They delete them and move on. But even if you didn’t fall for the fraud, others might. When you report, you help protect someone else from getting cheated.

Even one report can stop a scammer from targeting hundreds more. So don’t wait. Report it on Portal Chakshu.

Other Useful Features on Portal Chakshu

Besides gas frauds, Portal Chakshu also helps you with other telecom-related issues. Here are some tools you can use:

Check Mobile Numbers on Your Name: Find out how many SIM cards are linked to your ID.
Report Unknown SIMs: If a number is not yours, you can request to disconnect it.
Block a Lost Phone: If your phone is lost or stolen, you can block it so nobody misuses it.
Check Mobile Phone Validity: Before buying a second-hand phone, check if it’s genuine.

These services are free and made for regular users like you.

Tips to Avoid Gas Connection Frauds

Here are some simple things to remember:

Never click on links in messages from unknown numbers.
Do not pay small fees unless it is through your gas agency’s official app or website.
Do not share your Aadhaar, OTP, or bank details over phone or WhatsApp.
Check messages carefully. Real gas agencies do not threaten to block your connection without warning.
Always call your gas distributor using the number printed on your gas booking receipt.

Final Words

Gas connection frauds can happen to anyone. But now, you have a way to report them and help stop more people from getting fooled. Use Portal Chakshu whenever you get a message or call that looks fake or strange.

The process is simple, quick, and free. Your report can help others avoid getting cheated.

Let’s stay alert and take action. Keep Portal Chakshu bookmarked and tell your family and friends about it too. A small step like this can protect many people across India.

How to Report Gas Connection Frauds Through Portal Chakshu: A Simple Step-by-Step Guide for 2025