How to Stop Fraud by Reporting on Portal Chakshu

In today’s world, bank fraud is not just limited to stolen debit cards or ATM thefts. Now, most fraud happens through phone calls, text messages, and WhatsApp. People are getting messages that say things like, “Update your KYC now or your bank account will be blocked,” or calls promising big loans or lottery wins. Many people fall into these traps and lose their hard-earned money.

To stop this from happening, the Indian government has launched Portal Chakshu, a simple online platform where anyone can report suspicious phone calls, messages, and WhatsApp texts related to bank accounts and personal data.

Let’s understand in simple terms what Portal Chakshu is, how to use it, and how it can help keep your bank account safe.

What Is Portal Chakshu?

Portal Chakshu is a part of the Indian Cyber Crime Coordination Centre (I4C), under the Ministry of Home Affairs. This website is designed for people to report suspicious digital communications—calls, SMS, and WhatsApp messages that seem fake or dangerous.

Scams around bank accounts have increased a lot. People are getting messages asking for personal details like bank account number, Aadhaar, PAN, or OTP. Some scammers even send fake job offers or pretend to be from the government. Portal Chakshu helps people raise complaints so that such scammers can be caught and stopped.

Why Should You Report Fraud?

You might think deleting a message or ignoring a call is enough. But it’s not. Fraudsters use the same tricks with many people, and every report helps catch them faster.

Here’s what happens if you don’t report:

• The scammer keeps targeting more people.
• Others may lose money the same way.
• Authorities can’t take action without information.

When you report on Portal Chakshu, your information helps law enforcement take steps to trace the source and block such numbers or links. You are not only protecting yourself but helping others too.

Types of Suspicious Messages You Should Report

You should report anything that feels wrong or asks for private details. Some common examples include:

1. Fake KYC Messages: Telling you to update KYC or your bank account will be frozen.
2. Fake Bank Calls: Someone pretending to be from your bank asking for account or card details.
3. WhatsApp Job Offers: Messages about high-paying jobs with no interviews or offering work-from-home scams.
4. Loan or Lottery Messages: Saying you’ve won money or your loan is approved even if you didn’t apply.
5. Threatening Messages: Saying they have private photos or videos and demanding money.
6. Malicious Links: Messages with strange links that may install a virus or steal your information.
7. Automated Calls: Repeated calls that sound like recordings and ask for personal information.

How to Report on Portal Chakshu?

Reporting on Portal Chakshu is quite easy. Here’s a step-by-step guide:

1. Go to the Website: Visit Portal Chakshu on your phone or computer.
2. Choose the Type of Message: Select whether you received a suspicious SMS, call, or WhatsApp message.
3. Enter Details: Write down the number from which you got the message or call. Mention the time and date, and what the message said.
4. Upload Screenshot: If possible, attach a screenshot of the message or a photo of your call log.
5. Enter Your Mobile Number: You will be asked to enter your number and verify it with an OTP.
6. Submit the Report: After filling all the details, click submit. Your report will be shared with cybercrime authorities.

That’s it. No long forms or complicated steps.

What Happens After You Report?

Once you submit your report on Portal Chakshu, your complaint is reviewed by a cyber team. If it’s a serious issue, they might block the number or take action against the source. This helps stop the fraud from spreading further.

You may not always get a call back unless your case is very serious. But even if no one contacts you directly, your report still makes a difference.

Simple Tips to Keep Your Bank Account Safe

• Never share OTP, CVV, or PIN with anyone.
• Don’t click on links from unknown messages or emails.
• Keep your mobile banking app updated.
• Use a strong password or PIN for your banking apps.
• Log out from bank websites after use.
• Avoid saving card details on websites that don’t look trustworthy.

And most importantly, the moment you get a suspicious message, go to Portal Chakshu and report it.

Final Words

Today, fraud can happen to anyone. Whether you’re a student, working professional, or senior citizen, scammers target all. Even if you haven’t been cheated yet, you can help stop these crimes by reporting suspicious messages and calls.

Use Portal Chakshu as your first step to stop fraud. It’s fast, simple, and designed for people like you who want to stay safe online. Every report counts, and you can make a big difference.

Stay alert. Stay informed. And don’t forget—Portal Chakshu is just one click away when you need help.