How Portal Chakshu Helps You Stay Safe from Banking Fraud Calls
These days, many people across India are receiving unknown calls saying things like:
“Your bank account will be blocked due to KYC issues.”
“We need to verify your account immediately.”
These calls sound urgent, and many times they are computer-generated. These are not real bank officials—they are fraudsters trying to trick you. Their aim is simple: get your personal details, such as your account number, OTP, or ATM PIN, and steal your money.
This is where Portal Chakshu comes into the picture. It’s a government portal that helps you report such calls easily and safely.
Why Are These Fraud Calls Dangerous?
These calls sound real because they use common banking terms. The voice may also be polite and professional. But remember, their goal is to create fear or confusion. They might say:
- “Your bank account is under investigation.”
- “Update your PAN number or your account will be frozen.”
- “Click on this link to stop your account from getting deactivated.”
Once you act in panic, you may unknowingly give away your bank details. Within seconds, your money could be gone. That’s why it’s important to stay alert and report these fraud attempts.
What Is Portal Chakshu?
Portal Chakshu is part of the Sanchar Saathi initiative by the Department of Telecommunications (DoT), Government of India. It is built to help people like you report suspicious or fraud calls, SMS, and WhatsApp messages.
It’s a simple tool that works like this:
- You receive a call that feels fake.
- You visit Portal Chakshu.
- You report that call by filling a small form.
- The government and telecom companies look into it.
This helps catch fraudsters and keeps others safe.
How to Use Portal Chakshu in Simple Steps?
Reporting a fraud call doesn’t need any technical knowledge. Just follow these easy steps:
- Go to Portal Chakshu.
- Click on “Report Suspected Fraud Communication.”
- Enter the details of the message or call. This includes:
- Mobile number that contacted you
- Date and time of the call or message
- Type of message (Call, SMS, or WhatsApp)
- Upload a screenshot or recording if you have one.
- Submit the form after verifying with your mobile number OTP.
That’s it. Your report helps the system flag that number. If many people report the same number, it will be investigated and blocked.
What Kind of Scams Can You Report?
On Portal Chakshu, you can report many types of frauds:
- KYC Fraud: Callers say your KYC is not updated and ask for PAN, Aadhaar, or OTP.
- Fake Customer Care: People pretending to be from your bank or mobile provider.
- Prize or Lottery Scam: Messages saying you won a lucky draw and must share your bank info.
- Loan Offers: Messages or calls offering easy loans and asking for an upfront fee.
- Job Scam: Fake job messages asking for payment to confirm your job.
- Threat or Blackmail: Calls or messages that scare or blackmail you.
Why Your Report Is Important?
Every time you report a fraud call, you help stop that scam from reaching others. Many people—especially senior citizens or those not tech-savvy—can fall for such tricks. By taking one minute to report on Portal Chakshu, you are helping build a safer digital India.
Also, the more people report a number, the faster it gets blocked. This action can save thousands of others from losing their hard-earned money.
Stay Safe With These Easy Tips
While Portal Chakshu is a great tool, you can also follow some simple steps to stay safe on your own:
- Never share your OTP or ATM PIN. No bank will ask for this on a call or message.
- Always double-check. If someone says they are from your bank, hang up and call your bank’s toll-free number directly.
- Don’t click unknown links. These may take you to fake websites or install harmful apps.
- Use official apps only. For banking, use only apps downloaded from trusted app stores.
Final Words
Banking fraud calls are increasing every day. But that doesn’t mean we are helpless. Tools like Portal Chakshu make it easier for everyone to report and fight against these scams.
You don’t have to be tech-savvy or speak English fluently to use this service. It’s made for the everyday Indian who wants to stay safe. So next time you get a strange banking call, don’t panic. Just report it on Portal Chakshu and help others stay safe too.
